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Pickup, Delivery, & Shipping Policy – Hot Cookie
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Hot Cookie

Hot Cookie12

Pickup, Delivery, & Shipping Policy

Welcome to the details of our Hot Cookie delivery and shipping goals.

ORDER PROCESSING

IN-STORE PICKUP

LOCAL DELIVERY

USPS

DELIVERY & SHIPPING GUARANTEE

CANCELLATIONS & MODIFICATIONS

Orders may not be cancelled within one business day of the ship or pickup date.  For order cancellation or modification requests, please email us at info@hotcookie.com or call us at 415.620.2350 immediately. We will do our best to accommodate your needs.  However, such requests may not be possible due to the order processing and production schedule.

CONTACT

The Hot Cookie Customer Service Team can be reached Monday–Sunday, 9:00AM–5:00PM PST. Please call us at 415.620.2350 or email web@hotcookie.com with any questions. We will do our best to accommodate your needs and make sure you are happy with your Hot Cookie experience.


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